Placing an order is easy and secure. Simply browse our website and find the products you need using the search bar or by browsing our product collections. Once you've found what you're looking for, click Add to Cart, then head to the Checkout page where you can enter your delivery details and choose your preferred payment method.

We recommend double-checking product descriptions for fitment details, stock notices, and lead times before completing your purchase.

We understand plans change - if you need to cancel or modify your order, please get in touch as soon as possible by emailing sales@mattlewisracing.co.uk or calling 01306 731570.

If your order hasn’t been dispatched, we’ll do our best to accommodate changes. However, once an item has been processed for dispatch or collected by a courier, changes are no longer possible.

Refunds for cancelled orders are typically processed within 1–2 working days, depending on your payment method.

Not all listed products are held in stock. Some are shipped directly from suppliers. Product pages usually include estimated lead times—please check before ordering.

UK & EU customers: 30-day return window (items must be unused and in original packaging).

International customers: Please contact us for country-specific return details.

Refunds are processed within 48 hours of receiving the return.

We include as much compatibility data as possible on each product page - such as engine codes, chassis models, and years. However, due to the variation between markets and production dates, we strongly recommend contacting us before ordering if you're unsure.

Just send us your reg number (UK) or VIN, and we’ll confirm fitment to avoid delays or incorrect orders.

Orders for in-stock items placed before 2:00 PM (Monday–Friday) are generally dispatched the same day.

Special order, made to order or drop-shipped items (sent directly from suppliers) usually dispatch within 2–5 working days, depending on brand and availability.

We'll keep you informed if any delays arise, and always aim for the quickest possible turnaround.

We use Royal Mail, DPD, FedEx, and UPS depending on item size, weight, and destination.

You’ll receive a shipping confirmation with tracking once your parcel is booked. If you haven’t received tracking within 24 hours (Mon–Fri), feel free to reach out.

Yes - next-day delivery is available at checkout for eligible in-stock UK orders. However, if the item is drop-shipped or made to order, the next-day option may not appear at checkout.

If you’re in a rush, please contact us first to confirm stock status and delivery options. We will do our best to get you the quickest delivery option.

While we primarily operate online, collection from our Dorking, Surrey premises may be possible by prior arrangement. Please contact us in advance to check availability and schedule a pick-up time as not all items we sell are stocked at our address.

Yes, we ship worldwide to most countries in Europe, North America, the Middle East, and beyond.

Please note:

• Oils, fluids, pressurised cans, and some bulky items cannot be shipped internationally due to courier restrictions.
• All international orders are shipped via tracked services.
• For international returns, customs paperwork must be marked clearly to avoid import duty charges when returning to us.

If you're ordering from outside the UK, your country may charge import taxes, VAT, or duties on delivery. These fees are not included in our prices unless you select a courier service that includes Delivered Duty Paid (DDP).

DDP is available on some international courier services like FedEx, allowing you to pay any import fees upfront at checkout.

We support all major and secure payment methods:

• Credit/Debit Cards: Visa, Mastercard, Maestro, American Express
• PayPal: Quick, safe, and protected checkout
• Apple Pay / Google Pay / Shop Pay: Fast mobile-friendly checkout options
• Buy Now, Pay Later with Klarna (subject to eligibility)
• Other global providers including UnionPay, Diners Club, and Discover

We do not store your card details, and all payments are encrypted for your safety.

Yes - Klarna is available for customers in supported regions. You may be eligible for:

• Pay in 3: Split your purchase into 3 interest-free instalments
• Pay Later: Delay payment for 30 days

Approval is handled directly by Klarna. You’ll see these options at checkout if eligible.

Absolutely. We use SSL encryption, secure third-party payment gateways, and modern checkout protection. Your personal and payment information is never shared or stored without your consent.

Yes- we only stock and supply approved aftermarket brands, and race-proven performance components. Brands like HEL, SPAL, Ramair, Mintex, and MST are official partners, not grey-market or imitation stock.

We offer a Request a Part service for anything not listed online. Just provide us with as much info as possible - vehicle make/model, engine code, year, and part description or number, and we’ll source it for you, quote availability and price, usually within 24 working hours.

• UK & EU Customers: You have 30 calendar days to return an item in original, unused condition for refund or exchange.
• International Customers: Contact us first — returns may be accepted on a case-by-case basis depending on region.
• You’ll need to obtain before sending anything back. Return postage is the buyer’s responsibility unless the item is faulty or incorrect.

Once we receive and inspect your return, refunds are processed within 48 hours. Depending on your payment method, it may take 3–5 working days to appear in your account.

Yes — we cannot accept returns for:

• Used or fitted parts
• Special order or custom items
• Electrical components, unless proven faulty
• Items returned without original packaging or damaged in transit due to poor packing

Yes - all products are covered by a manufacturer’s warranty, which ranges from 12 months to lifetime depending on the brand. If your part develops a fault within the warranty period, contact us with photos, details, and your order number. We’ll assist with the claim process.

Yes - we’re enthusiasts and racers ourselves, and always happy to provide guidance on setup, performance upgrades, or selecting the right part for your goals.

Email us or give us a call - we aim to respond to all queries within 1 working day.

We’re located at:

Matt Lewis Racing, Unit 11C, Home Farm, Rad Lane, Abinger Hammer, Dorking, Surrey, RH5 6RA, United Kingdom

Open: Mon–Fri, 9:30am – 5:30pm (Closed weekends & UK bank holidays)

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